Integrations

Connect the tools around the case record.

Integrations should make casework cleaner: documents, messages, invoices and contact activity move into one matter timeline.

Integration layer

Matter timeline as the source of truth

Every integration should answer a practical question: what changed, where did it happen, who owns the next action and what evidence is attached?

SharePoint

Store bundles and matter documents

Xero

Sync invoices and finance events

Microsoft Graph

Log email and calendar activity

Twilio

Send and record SMS updates

AWS

Secure storage and archive services

HubSpot

Update contact and CRM records

Salesforce

Connect external customer data

Webex

Link call and communication records

Reduce duplicate entry

Keep handlers working from one case record instead of copying between tools.

Preserve context

Messages, documents and finance activity are easier to understand when they sit in the matter timeline.

Improve reporting

Leadership gets cleaner operational data when integrations are mapped to workflow stages.