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Highly Commended - Technology Enabler of the Year

When the pandemic hit, business leaders and decision-makers had to embrace new ways of working and new ways to support the client journey. Clients looking for a competitive advantage had to move quickly and reassess everything, from working from home securely to providing their customers with a virtual platform for the whole conveyancing journey. They needed a ready to go development team that was talented and agile. Through our work, utilising innovative technology approaches, we know that we have had a positive impact on job and client satisfaction.

Highly Commended – Technology Enabler of the Year

Shortlisted - Supporting the Industry

We set up and implemented an AI-based RPA system that handles law firms’ inbound mailroom function to not only file inbound post but also take information from them the documents to streamline the process, reduce data input errors and enhance the customer journey, taking the processing of documentation from hours to seconds.

We created a bespoke RPA telephony system that takes inbound calls and based on current case status, it can smart route that call to the correct handler every time, reducing wait times for customers and streamlining the telephony journey. The same system enables handlers to see key matter information before answering the phone to make calls personable and quicker to resolve, providing prop-tech firms with a personable approach.

Shortlisted – Supporting the Industry

Best use of technology

Zeus Tech Solutions were shortlisted for Best Use of Technology at the Modern Law Awards 2020. The nomination was given for successful adoption of a particular technology based tool, technique or system that created a significant competitive advantage for the nominee or its clients in the previous 12 months.

Judges were seeking originality and innovation in the conception and delivery of the technology with evidence of strong teamwork and co-operation.

Supporting the industry (1-25 employees)

Zeus Tech Solutions were shortlisted for Supporting the Industry Award at the Modern Law Awards 2020. The nomination was given for supporting the legal sector by showing evidence of an increased level of expertise, professionalism and innovation and demonstrating that our clients’ expertise/performance has been improved and value added.

Innovation of the year

Zeus Tech Solutions were shortlisted for the Innovation of the Year award at the Modern Law Awards 2020. The nomination was given for demonstrating sustained success through product or services launched during the year that presented a unique approach beyond a single success within the industry. We demonstrated that our service was sustainable within the profession and maintained a high level of performance through continuing innovation.

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Tell us about your business and find out how Integrate’s expert team can help you improve your processes, upgrade your tech and deliver more for your clients. Give us a call or fill in the form with your details.